Terms of Service

Effective date: August 3, 2026

These Terms of Service govern your access to and use of the Postana mobile application, website, administrative tools, and related services collectively referred to as the “Service.”

In these Terms, “Postana,” “we,” “us,” and “our” refer to the operator of the Service.

By accessing or using Postana, you agree to these Terms. If you do not agree, do not use the Service.

1. About Postana

Postana is a business-management application that may provide features including:

Point-of-sale functionality
Product and variant management
Inventory tracking
Order recording
Expense recording
Business reports
Offline data storage
Cloud synchronization
Receipt printing
Customer-record management
Store and staff management
Other related tools

Features may differ by platform, account, store, region, app version, or service plan.

2. Eligibility and Authority

You may use Postana only if:

You are legally capable of agreeing to these Terms; and
Your use is permitted under applicable law.

If you use Postana for a company, store, employer, or other organization, you confirm that you have authority to accept these Terms on its behalf.

In that situation, “you” includes both you and that organization.

3. Accounts

Some features require an account.

Accounts may be created by Postana or by an authorized administrator. You agree to provide accurate information and keep it reasonably up to date.

You are responsible for:

Keeping login credentials confidential
All activity performed through your account
Securing devices that access Postana
Ensuring only authorized people use the account
Informing us promptly about suspected unauthorized access

You may not share an individual account in a way that bypasses access controls or account limits.

We may suspend access while investigating suspected unauthorized activity or security risks.

4. Business Administrators and Staff Access

A business account may have one or more administrators.

Administrators may be able to:

Invite or remove users
Assign roles
View Business Data
Change store settings
Restrict access
Request account closure
Take other actions on behalf of the business

If your account is controlled by a business, that business may control your access and the information associated with your work.

Postana is not responsible for disputes between a business and its owners, employees, customers, contractors, or other users.

5. Acceptable Use

You may use Postana only for lawful business purposes.

You must not:

Violate applicable laws or regulations
Store or transmit unlawful, fraudulent, defamatory, or infringing material
Access another person’s or business’s account without permission
Attempt to bypass authentication or security controls
Probe, scan, or test vulnerabilities without written authorization
Introduce viruses, malware, or harmful code
Interfere with the operation of the Service
Reverse engineer the Service except where applicable law expressly permits it
Scrape or extract data through unauthorized automated methods
Use Postana to facilitate fraud, theft, deception, or illegal trade
Abuse, overload, or damage our systems
Misrepresent your identity or authority
Resell, sublicense, or commercially exploit the Service unless we authorize it

We may investigate suspected misuse and suspend or terminate access when reasonably necessary.

6. Business Data

6.1 Ownership

As between you and Postana, you retain ownership of the Business Data and content you submit to the Service.

6.2 Permission to operate the Service

You grant Postana a limited, non-exclusive, worldwide licence to host, copy, process, transmit, display, back up, and otherwise use Business Data only as reasonably necessary to:

Provide the Service
Synchronize information
Generate reports
Provide support
Prevent fraud and abuse
Maintain security
Comply with legal obligations
Improve the reliability of the Service

This licence continues only for as long as reasonably necessary to provide the Service and meet legitimate legal or operational requirements.

6.3 Your responsibilities

You are responsible for:

The accuracy of Business Data
Ensuring that Business Data is collected lawfully
Obtaining necessary permissions from customers, staff, and other individuals
Maintaining records required by law
Correcting inaccurate records
Limiting access to authorized users
Maintaining any backups your business requires

Postana does not verify whether your products, prices, taxes, expenses, inventory records, customer details, or reports are accurate.

7. Customer and Personal Information

When you enter information about customers, employees, suppliers, or other individuals, you confirm that:

You have a lawful reason to collect and use it
You have provided any notices required by law
You will use it only for lawful purposes
You will respond appropriately to requests concerning that information
You will not enter unnecessary sensitive information into fields not designed for it

You are responsible for your relationship with those individuals and your compliance with applicable privacy laws.

8. Product Images and Content

You retain ownership of images and content you upload.

You confirm that:

You own the content or have permission to use it
The content does not infringe intellectual-property or privacy rights
The content is not unlawful, deceptive, harmful, or malicious

We may remove content or restrict access when we reasonably believe it violates these Terms or applicable law.

9. Offline Use and Synchronization

Postana may store information locally so that parts of the Service work without an internet connection.

You understand that:

Unsynchronized data may exist only on one device
Removing the app may remove local data
Resetting the local database may permanently remove local information
Device loss, damage, operating-system failure, or storage corruption may cause data loss
Changes made on different devices may conflict
Some features require an internet connection
Synchronization may be delayed or interrupted
A successful local action does not always mean server synchronization has completed

You are responsible for verifying important records and allowing synchronization to complete.

10. Inventory, Financial and Business Records

Postana is a record-keeping and business-management tool.

It is not:

Accounting advice
Tax advice
Legal advice
Financial advice
An audited bookkeeping system
A bank
A payment processor
A government filing service

Reports and calculations depend on the information entered into the Service. Incorrect or incomplete information may produce incorrect results.

You are responsible for reviewing:

Prices
Costs
Inventory
Discounts
Expenses
Profits
Taxes
Sales records
Customer balances
Exported reports

You should obtain professional advice where appropriate.

11. Printers and Third-Party Hardware

Postana may communicate with supported Bluetooth, network, or other printers and devices.

Compatibility is not guaranteed for every:

Printer model
Manufacturer
Firmware version
Paper size
Device
Operating system
Bluetooth implementation
Network configuration

Printing may fail because of factors outside Postana’s control, including connection loss, battery level, permission settings, hardware faults, firmware, operating-system restrictions, or unsupported command formats.

You are responsible for verifying printed receipts and maintaining suitable operational procedures.

12. Third-Party Services

Postana may depend on or integrate with third-party products, including:

Hosting providers
Cloud infrastructure
Storage services
Authentication services
Crash-reporting providers
Device operating systems
Printers and hardware
App stores

Third-party products are governed by their own terms and policies.

We are not responsible for failures, changes, discontinuation, security incidents, or other acts or omissions of third parties outside our reasonable control.

13. Service Changes

We may:

Add, modify, or remove features
Change supported devices or operating systems
Release updates
Introduce usage limits
Correct errors
Temporarily disable features
Discontinue part or all of the Service

Where reasonably practical, we may provide notice of significant changes.

You may need to install updates to continue using Postana.

14. Availability and Maintenance

We aim to provide a reliable Service, but continuous or error-free availability is not guaranteed.

The Service may be unavailable because of:

Maintenance
Updates
Internet or hosting failures
Device problems
Third-party outages
Security incidents
Events outside our reasonable control

We are not responsible for losses caused solely by temporary unavailability, except where applicable law provides otherwise.

15. Fees and Future Paid Services

Postana does not currently process payments inside the mobile application.

We may introduce paid plans, subscriptions, trials, add-ons, or other paid services in the future.

Before charging you, we will provide applicable information about:

Price
Billing period
Included features
Taxes
Renewal
Cancellation
Any additional payment terms

You will not be charged merely because future paid features are mentioned in these Terms.

Purchases made through an app store may also be governed by that store’s payment and refund rules.

16. Intellectual Property

Postana and its licensors own all rights in the Service other than your Business Data, including:

Software
Source code
Application design
Logos
Brand names
Graphics
Documentation
Databases and system structures
Features and functionality

These Terms give you a limited, revocable, non-exclusive, non-transferable right to use the Service for its intended business purpose.

They do not transfer ownership of Postana or its intellectual property to you.

17. Feedback

You may provide ideas, suggestions, or feedback about Postana.

You grant us permission to use that feedback without restriction or compensation, provided that we do not publicly identify you as its source without permission.

18. Suspension and Termination

We may suspend or terminate access if we reasonably believe:

You violated these Terms
Your use creates a security or legal risk
Your account is being used fraudulently
Continued access may harm Postana, its users, or others
We are required to do so by law
The Service is discontinued

Where appropriate, we may provide notice and an opportunity to correct the issue.

You may stop using Postana at any time.

To request account closure or deletion, contact shaheem340@gmail.com.

Termination does not remove obligations that arose before termination. Provisions concerning ownership, disclaimers, liability, disputes, and other provisions intended to survive will remain effective.

19. Disclaimer of Warranties

To the fullest extent permitted by law, Postana is provided on an “as is” and “as available” basis.

We do not guarantee that:

The Service will always be available
The Service will be free of bugs or errors
All printers or devices will be compatible
Synchronization will always succeed immediately
Reports will be accurate when source data is inaccurate
The Service will meet every business, accounting, tax, or legal requirement
Data loss will never occur

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Postana will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses, including loss of:

Profits
Revenue
Business opportunities
Goodwill
Inventory records
Customer information
Data
Anticipated savings

Postana will not be responsible for loss caused by:

Incorrect data entered by a user
Unsynchronized local data
Device loss or failure
Database resets
Removal of the app
Unsupported printers or hardware
Internet or third-party failures
Unauthorized account access resulting from compromised credentials
Failure to maintain appropriate backups or business controls

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes liability that cannot legally be limited or excluded.

21. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold Postana harmless from claims, losses, liabilities, and reasonable costs arising from:

Your unlawful use of the Service
Business Data or content you submit
Your violation of these Terms
Your infringement of another person’s rights
Your failure to obtain required permissions
Your dealings with customers, employees, suppliers, or other third parties

This section does not apply where a claim resulted from Postana’s own unlawful conduct.

22. Governing Law

These Terms are governed by the laws of Pakistan, without regard to conflict-of-law principles.

Before starting formal proceedings, you and Postana agree to make a reasonable attempt to resolve the dispute informally by contacting the other party.

Subject to applicable law, disputes relating to these Terms or the Service will be submitted to the competent courts of Pakistan.

23. Changes to These Terms

We may update these Terms when we:

Change the Service
Add new features
Introduce paid services
Change our business practices
Respond to legal or regulatory requirements

We may notify you of material changes through the Service, website, email, or another appropriate method.

Continued use after updated Terms become effective means you accept the updated Terms, to the extent permitted by law.

24. General Terms

If any provision is found unenforceable, the remaining provisions will remain effective.

Our failure to enforce a provision is not a waiver of our right to enforce it later.

You may not transfer your rights under these Terms without our permission. We may transfer these Terms as part of a restructuring, acquisition, sale, or transfer of the Service.

These Terms, together with the Privacy Policy and any additional terms presented for a particular feature, form the complete agreement relating to the Service.

25. Contact

Questions about these Terms may be sent to:

Postana Website: https://nanoapps.shop](https://nanoapps.shop) Email: shaheem340@gmail.com Country: Pakistan